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infiniq's™ Smart products gather customer feedbacks and
enable you to set measurable service level benchmarks (i.e.,
food, service, decor, cleanliness, etc.), perform ongoing service
monitoring to ensure high levels of customer care, and foster positive
growth via permission-based eflyer programs
- all in one simple device.
UNIQUE ADVANTAGES:
infiniq’s™ Smart product’s touch-screen
display invites
customer feedback immediately, not after the fact. There
are no paper forms, no customer login via web, no computer experience
and no complicated contests necessary. It’s
simple, just plug and go. As a result, the Smart Bill Folder attracts
a higher
rate of customer participation
and provides more accurate feedback at a much quicker rate.
BENEFITS
infiniq's™ Smart
products can be utilized by various departments to bring
an added level of strategic value, departments such as:
Operations / Management:
· Set a benchmark of facility excellence and monitor
operations performance with online robust reports that are accessible
24/7 (slice and dice the data per your business criteria)
· Analyze your business performance and how it can be improved
· Perform staff training, internal audits and inventory checks
· Map your guests' locations - great for seeking expansion opportunities
Sales / Marketing:
· Utilize infiniq's Smart feedback solutions to grow your contact
database and automatically send eFlyer marketing promotions to your guests
to encourage repeat visits
· See what is working, what needs to be improved, what initiatives are
of interest to your target market
· Follow up with guests periodically throughout the year / ascertain
purchase decision trends
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