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Smart Products

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Smart Feedback StandSmart Bill FolderSmart Counter Kiosk

 

Overview

infiniq's™ Smart products gather customer feedbacks and enable you to set measurable service level benchmarks (i.e., food, service, decor, cleanliness, etc.), perform ongoing service monitoring to ensure high levels of customer care, and foster positive growth via permission-based eflyer programs - all in one simple device.

UNIQUE ADVANTAGES:
infiniq’s™ Smart product’s touch-screen display invites customer feedback immediately, not after the fact.  There are no paper forms, no customer login via web, no computer experience and no complicated contests necessary.   It’s simple, just plug and go. As a result, the Smart Bill Folder attracts a higher rate of customer participation and provides more accurate feedback at a much quicker rate.

BENEFITS
infiniq's™ Smart products can be utilized by various departments to bring an added level of strategic value, departments such as:

Operations / Management:
· Set a benchmark of facility excellence and monitor operations performance with online robust reports that are accessible 24/7 (slice and dice the data per your business criteria)
· Analyze your business performance and how it can be improved
· Perform staff training, internal audits and inventory checks
· Map your guests' locations - great for seeking expansion opportunities

Sales / Marketing:
· Utilize infiniq's Smart feedback solutions to grow your contact database and automatically send eFlyer marketing promotions to your guests to encourage repeat visits
· See what is working, what needs to be improved, what initiatives are of interest to your target market
· Follow up with guests periodically throughout the year / ascertain purchase decision trends

Demo Smart Steps

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